Service

Our Service

Frequently Asked Questions

If you are still considering it, you can always check out common questions about our services and support.

Service content

To provide users with pre-sale, sale, after-sales service satisfy the user’s
maintenance,maintenance,parts supply, staff training and
technical consultation service needs.

Service commitment

Period warranty:
Free guide the installation and commissioning of products, until the products are delivered in normal use.
Free professional and technical trainin,to ensure user product operating personnel in the correct operation of the product, use.condition,the correct maintenance requirements, maintenance methods, common faults correct diagnosis and troubleshooting.

warranty:Provide technicaladvisory services for freeProduct lifetime supply of spare parts.Users can not rule out the failure occurred, the product can home repair.

Value-added services

Key projects, Zero grade tracking service.
The agent training.
Value-added services are held regularly, and none other sales activities.

Service outlets

Company has established several offices across the country. Business scope: sales, installation, maintenance.
Service process control management system in real time, so users can feel wherever “Jiajisen” standardized service.

Service resources

Information platform to communicate with users around the world to help.
Long-term overseas trained service engineers to stick to their posts, on call 24 hours a day to provide strong technical support for
customers.

Reaction rate

24 hours a day to undertake a service request.
Need staff maintenance within, 500km, 24 hours of service personnel arrived at the scene. 500km away, 48 hours to arrive at the scene
(domestic).
Within 24 hours after the completion of the service, a return visit.

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